Return and refund policy

At gwoyytcc.shop, we are committed to providing quality products and dependable customer service. If your purchase is not completely satisfactory, you may request a return under the policy outlined below.

Return Eligibility

Return requests may be submitted within 30 days from the date your order is delivered.

To qualify for a return:

• The item must be unused, clean, and in its original condition.
• Original packaging, accessories, manuals, and included components must be returned.
• A valid order confirmation or purchase receipt is required.

Products showing signs of misuse, accidental damage, unauthorized repairs, or missing parts may not qualify for a refund.

How to Request a Return

Please contact our customer support team before sending any product back.

Email: info@gwoyytcc.shop

Please provide:

• Order number
• Product name
• Reason for the return
• Photos if the product is damaged, defective, or incorrect

After your request has been approved, detailed return instructions will be provided.

Inspection

Every returned product will be inspected after arrival to verify that it meets the return requirements.

Refund Processing

Approved refunds are normally issued within 5–10 business days after the inspection has been completed.

Refunds will be credited to the original payment method whenever possible.

Return Conditions

Returns submitted beyond the permitted period or that do not satisfy the above conditions may not be accepted.